Return and Exchange | www.fugazee.com

Return and Exchange


We at FUGAZEE.COM  work hard to provide our customers with the latest fashion at impeccable quality and amazing prices. If you did not like the fit, color or design simply return/exchange the product within 30 days of delivery.

To return/exchange a product you can also Call our customer Care Team on 8010231023 (Working hours: Monday to Saturday, 10 am to 7 pm) or email us at support@fugazee.com.


Need to return – Few points to remember:

Make sure you mention the Following Details:

 1.Name

2.Order Number

3.Exchange Tee Name and Size

4.Reason for Exchange/Size

5. In case of Refund . Please Email us Reason for Refund. Bank Account Number , IFSC CODE & Account Holder’s Name.

 

PS:: Shoot an email at support@fugazee.com with all the above details as well along with your Order Id.

 

The Exchange Product will be Delivered within 14 Working Days and the Refund will be processed within 12 working Days From The Date of Pickup post the quality check of all the received items.

 In case of online payment, Refund will be processed within 12 Working Days from the date of Pickup through the Same mode as it was previously received.

 Returns/Exchange request need to be within 30 days of the delivery of product

 

In case of Refunds, the Shipping & Delivery Charges of RS.100 will be deducted and the balance amount will be Refunded.

Please Note: We cannot process a refund for an order where an Exchange request has already been Raised and fulfilled. Exchange Request on a single Order can be raised only twice.Any subsequent Exchange request would incur an Extra Charge of Rs. 100. 

 

All returned items must be unused and unwashed for hygiene reasons, and returned with original packaging and tags in place. Items without tags will not be accepted.

In case you receive a damaged/defective, the company should be notified within 48 hours of Delivery. We might request you to share a snapshot of the damaged product at support@fugazee.com or Whatsapp 7408543777.

 

Any returned item received by us that does not meet the above-mentioned conditions will not be accepted and will be returned to the customer at their expense. No amount will be reimbursed in this case.

Please make sure that the returned items are packed securely to prevent any loss or damage during transit. For all self-shipped returns, please use a reliable courier service.

 In case of orders where reverse pick-up may not apply, customers can self-ship the items to FUGAZEE.COM.In this case, no deductions would apply and the customer shall get full refund.This will be done post the quality check of all the received items.

 

PS:: Free Reverse Pickup facility is only available once per Order. Further attempts shall be chargeable by Rs.100.

 

Self Ship Address:

Shop No. 3,NR 27,CrossRoads Complex,

Main Nathurpur Road,

Opp. Water Tank (Kenzo Salon),

S-Block,DLF Phase-III , Sector 24,

Gurugram,Haryana -122002

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