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Shipping & Delivery Policy

 

Fugazee is committed to deliver your order with good quality packaging within given time frame. We ship throughout the weak, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Speedpost.

 

What is Fugazee's Shipping Policy?

For all the purchases we provide free shipping, For Cash on Delivery we Charge a sum of INR 150 as COD Charges.

Our prices are all inclusive. All taxes are included with the list prices .

**Please Note : The Shipping Charges Might change without any prior Notice**

How long does it take for an order to arrive?

Orders are dispatched within 2 working days post confirmation (cod Orders). Most orders are delivered within 7 to 10 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.

Fugazee’s Cash on Delivery option allows you to pay order value at the time of delivery for all orders between Rs. 299 and Rs. 2999. Your existing limits will be revised once, there is a delivery or order rejected against your account, from the new limit implementation logic, if required.To pay for any order using Cash on Delivery (COD) mode of payment, please select the 'Cash On Delivery' option on the payment page. Cash on Delivery option is available only in selected pin codes.However, the COD limit may differ from customer to customer depending upon the order rejection percentage from a user. For the avoidance of doubt, 'Order Rejection Percentage' shall mean any undelivered orders which are returned from the address provided by the customer even, after three successful delivery attempts. In event of COD limit breach, your order will be cancelled and you will have to place a new order using Pre-payment options.

 Further, the COD limit for any user may get decreased to Rs. 2999, Rs.1500, Rs.0 basis on order rejection percentage and can be reset to the Rs.2999 basis on Order acceptance percentage and number of prepaid orders placed, post limit decrease.

 

What if I the product is received in damaged condition?

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91 801023-1023 or email us at support@fugazee.com mentioning your Order ID.

We will personally ensure that a brand new replacement is issued to you at no additional cost.

 

 

 

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